Jacksonville, FL 32244





Everest University, Associate Degree in Medical Insurance Billing and Coding



Graduation Date: November  2013



Significant Coursework: Computer Applications, Computer Applications for Medical Billing/Coding, Medical Terminology, Medical Law and Ethics, Anatomy and Physiology of the Body Systems, Medical Office Management and Compliance, Introduction to Hospital Billing, Diseases of the Human Body, Medical Finance and Insurance, Medical Insurance Billing, Introduction to ICD-10 Coding, Introduction to CPT Coding, Advanced CPT Coding, Third Party Payers, Abstract Case Coding, Pharmacology for MIBC













Florida Centers of Sleep Medicine, externship 120 hours

Telephone techniques; Appointment scheduling; Insurance claims processing; Medicare; Medicaid; Blue Cross / Blue Shield; HIC, HCPCS, CMS-1500, UB-92; ICD-9/ 10 coding; CPT coding; Filing, Typing medical correspondence, Computer processing; Maintain confidentiality (HIPAA guidelines); Work as a team member; Follow established policies and procedures; Use medical terminology appropriately; Communicate effectively verbally and in writing

Achievements: President’s List; Dean’s List; Perfect Attendance;





Blue Cross/ Blue Shield                                                                      Jacksonville, FL

Customer Service representative                                         November 2013 to Current                              

Verbal and written communications.

Respond to telephone inquiries. 

Explain Medicare benefits, policies and procedures and responding to all general information questions pertaining to the Medicare Part A and/or B Programs. 

Service inquiries and handle follow-up work accurately.


Life Care Center @ Wells                                                                   Orange Park, FL

Dietary                                                                             September 2011 to April 2012


Proved ability to work within a team by working with coworkers to make sure projects were completed efficiently and effectively 

Maintained a mature, disciplined, and professional attitude 

Prepared food and decorated the rooms for upcoming events 

Performed custodial duties such as mopping, washing dishes, and handling the garbage




Pizza Hut                                                                                              Jacksonville, FL

Cashier                                                                                   October 2007 to July 2013


Provided superior customer service by attending to customers efficiently and effectively 

Responsible for accepting payments for products 

Maintained an accurate cash drawer 

Proactively offered assistance to coworkers 

Established and maintained excellent relationships with clients 

Provided a friendly and upbeat atmosphere 

Responsible for maintaining cleanliness and organization in the restaurant Responsible for answering phones in a timely manner







Certifications: HIPAA, Class E Driver’s License


Typing: 80 WPM


Computer Applications: Microsoft Office – Word, Excel, PowerPoint; Medisoft;



Office Equipment: Fax, Copier, Scanner, Printer, Multi-Line Phone System;

                                              References Available Upon Request




  • ID#: 87724
  • Location: Jacksonville, FL , 32244

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