Patient Services Representative


                                    5800 Barnes RD S♦ Jacksonville, FL Apt # 176 ♦ (904) 755-0527 ♦ 
To obtain a position within a company with the potential for advancement and ongoing professional development.
Experienced medical assistant office administrator. Sensitive, caring and professional attitude toward staff, patients and their families. Possess an empathic, engaging & enthusiastic qualities
Patient Intake
Blood Smears and Blood   Tests
Taking Patients’ Vital Signs
CPR Certified
Call center experience  
Dosage Calculations
Chart Updating
Patient Scheduling
Customer Service
1-2 yrs of Phlebotomy
Data Entry
Medical Terminology
Urinalysis Testing
ICD and CPT Coding
Computer Savvy 
Customer Service Representative/, Jacksonville, FL 12/2013 - 05/2014                            
Answered phone calls for a mass amount of clients.
Provided clients with customer care
Took home owners insurance claims calls
I also answered and provided claims numbers for injured employees
Took down and provided clients and customers with needed information
Medical Assistant/ HCA Richmond VA. 08/2011 - 03/2012 
Took  patient vitals recorded pertinent medical information
Performed injections & blood withdrawals
Assisted with the management of medical records
Performed in house medical tests and scheduled appointments
 Order Selector/Loader SuperValue, Mechanicville, VA                 12/2007 - 01/ 2009
Tracked outgoing orders through use of specialized computer software
Operated Electric Pallet Jack to load merchandise onto trucks
Data Entry/File Clerk/ Forensic Consultations, Malverne, NY             01/2004 - 06/2007
Performed office management functions
Maintained and updated client files
Organized special marketing projects as needed
Client services provided through an array of administrative processes
EDUCATION - Fortis College – Medical Assistant Degree - 2010General Equivalency Diploma – Henrico County 
Board Of Education, Richmond, VA
  • ID#: 85550
  • Location: Jacksonville, FL , 32216

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