Patient Services Representative

 

DEVIN BOYD
                                    5800 Barnes RD S♦ Jacksonville, FL Apt # 176 ♦ (904) 755-0527 ♦ devin.boyd@yahoo.com 
OBJECTIVE
To obtain a position within a company with the potential for advancement and ongoing professional development.
HIGHLIGHTS OF QUALIFICATION
Experienced medical assistant office administrator. Sensitive, caring and professional attitude toward staff, patients and their families. Possess an empathic, engaging & enthusiastic qualities
SKILLS SUMMARY
Patient Intake
Blood Smears and Blood   Tests
Taking Patients’ Vital Signs
CPR Certified
Call center experience  
Dosage Calculations
Injections 
Chart Updating
EKG
Patient Scheduling
Customer Service
1-2 yrs of Phlebotomy
Data Entry
Medical Terminology
Urinalysis Testing
ICD and CPT Coding
Computer Savvy 
PROFESSIONAL EXPERIENCE/WORK HISTORY
Customer Service Representative/Ordertaking.com, Jacksonville, FL 12/2013 - 05/2014                            
Answered phone calls for a mass amount of clients.
Provided clients with customer care
Took home owners insurance claims calls
I also answered and provided claims numbers for injured employees
Took down and provided clients and customers with needed information
Medical Assistant/ HCA Richmond VA. 08/2011 - 03/2012 
Took  patient vitals recorded pertinent medical information
Performed injections & blood withdrawals
Assisted with the management of medical records
Performed in house medical tests and scheduled appointments
 Order Selector/Loader SuperValue, Mechanicville, VA                 12/2007 - 01/ 2009
Tracked outgoing orders through use of specialized computer software
Operated Electric Pallet Jack to load merchandise onto trucks
Data Entry/File Clerk/ Forensic Consultations, Malverne, NY             01/2004 - 06/2007
Performed office management functions
Maintained and updated client files
Organized special marketing projects as needed
Client services provided through an array of administrative processes
EDUCATION - Fortis College – Medical Assistant Degree - 2010General Equivalency Diploma – Henrico County 
Board Of Education, Richmond, VA
  • ID#: 85550
  • Location: Jacksonville, FL , 32216

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