156 Cockatiel Drive
Jacksonville, FL 32225
Vonnie Sue Hedges
Skills & Abilities
Experience in varying industries with customer service skills and experience. Skills range from being a contributing member of a team to being a team leader. Effective communicator who can establish and maintain relationships with staff members, customers, and executives.
Surface Restoration Specialist Ameri-Force
5/2009 – 12/2010 Jacksonville, Florida
Responsible for the preparing, cleaning, and restoration of surfaces. Job duties included reading job orders, gathering appropriate tools, materials, and cleaning surfaces with cleaning fluids, solvents, brushes, scrapers, steam, sandpaper, needle guns and cloth. Select and mix ingredients to prepare coating using paddles or mechanical mixers. Follow guidelines for immersion into the coating materials and removing them at the appropriate time as well as use of a spray gun and brushes to conceal blemishes such as nicks, rust and dents. Properly clean and remove excess coating to initiate the finishing layer of coating. Clean and maintain tool and equipment.
General Laborer, Painter Dell Marine
9/2008 – 3/2009 Jacksonville, Florida
Provided cleaning and restoration services including sanitation services around the property as well as surface restoration of barges. Use of sledgehammer to bang rust off of vessels and then additional tool use to prepare the area, contain the area, use chemicals to clean and then paint the metal of tugboats, ships, and barges. Also responsible for fire watch and completed Hazmat training.
GENERAL LABORER A Bouncing Good Time
10/2006 – 7/2008 Jacksonville, Florida
Use of hand and power tools to assemble, adjust, maintain, connect/disconnect, clean, sanitize, and repair structures and equipment/tools. Apply protective materials to avoid defects and corrosion.
FRONT COUNTER ASSOCIATE Daybreak Café
9/2003 – 5/2005 Port Huron, Michigan
Duties included attention to the front counter/front of house including brewing coffee and tea and fill drink orders, answer telephone calls, take and fill to-go orders, collect and process payments, clean restrooms and other front of house areas, and reconcile cash register.
COOK/WAITRESS/BARTENDER Clubhouse Grill
9/1999 – 2/2001 Virginia Beach, Virginia
Responsible for completing orders by grilling, cooking, frying, and steaming, plating, garnishing, and serving food. Also required to stock and control inventory. Front of house duties including answering phones, taking phone and to-go orders, greeting and seating guests, balancing cash receipts, arranging for the removal/transportation of unruly patrons. Presentation and delivery of wine, beer, and liquor drinks, as well as verifying identification prior to serving alcoholic beverages.
HEAD WAITRESS International House of Pancakes
9/1992 – 10/1996 Jacksonville, Florida
Responsible for attending to dining room tables to take drink/food orders and deliver them in a timely fashion and ensure guest satisfaction. Assist host/hostess with telephones to take reservations, to-go orders, and answer general inquiries. Responsibilities also included greeting, seating, and thanking guests, use of cash register to assist in payment transactions, and cleaning and bussing empty tables.
Washington High school Washington, PA
General Educational Development (GED)