Appointment Setter / Store Manager

Rosemarie Harper

7844 Chase Meadows Drive East

Jacksonville, FL 32256





contribute my collective work knowledge and interpersonal capabilities to an
employer who seeks stability and long-term growth for the mutual benefit of the
employer and employee.


Skills and Experience:           


Florida OB-GYN           Appointment Specialist          Jacksonville, FL           8/2012-6/2013

  • Scheduled
    routine patient appointments for 11 Doctors.

  • Verified
    patient’s insurance and referral status.

  • Notify
    of pervious balances and collect.

  • Kept
    charts updated.

  • Cross
    train staff members to all front office positions.

  • Answer

  • Call
    and reschedule appointments when necessary.


Market Front Line Store Manager                   Jacksonville, FL           10/2010-12/2011

  • Managed
    20 to 25 associates in daily responsibilities.

  • Handled
    all customers’ request/complaints and needs.

  • In
    charge of preparing 12 tills a shift and all daily deposits.

  • Preparing
    weekly schedules.

  • Managing
    all transactions with Wells Fargo, drop offs and picks ups through the vault.

  • Making
    sure all sales ads were updated and all items’ were marked and posted per


Foot and Ankle Clinic Medical Assistant
    Jacksonville, FL           1/2010-9/ 2010

  • Responsible
    for all patients scheduled for the day from charts to labs to x-rays.

  • Assisted
    in 1-3 surgeries a day.

  • Kept
    all instruments ultra laved and all patients room stocked all day.

  • Arranged
    for all cultures and billing to be filed with insurances and collected by the
    proper labs daily.

  • Set
    up surgeries with various hospitals for 6 doctors.

  • Fit
    patients for proper medical instruments for daily recoveries.

  • Filed
    insurance claims, Lab claims daily.

  • Ran
    the satellite off in Atlantic beach on Fridays.


Health Care Provider Care Provider                Jacksonville,
FL           2/2007-6/2009

  • Home-bound
    and hospital care for my elder father needed through the duration of a long

  • This
    included regular facilitation of all of his personal and business financial
    affairs, coordination with insurance and Medicare billing.





Rosemarie Harper

7844 Chase Meadows Drive East

Jacksonville, FL 32256



Vistakon          Key
Account Specialist
FL           8/1985-1/2007

  • Responsible
    for maintaining overall organization of distributors and key accounts.

  • Included
    oversight of filing insurance claims, scheduling for new accounts.

  • Management
    for reporting of accurate inventory stock and records.

  • Acted
    as dedicated operations liaison for billing, manufacturing, distribution and
    accounts receivable and shipping.

  • Additionally
    consistent interface with sales management, key accounts management and fields
    sales force.

  • Exceeding
    departmental matrix goals by more than 30%

  • Responsible
    for payroll management.

  • TMS
    (time sheet preparations)

  • Documented
    performance tracking matrix for various sales teams within.

  • Responsible
    for assisting our Eye Care Professionals regarding product presentations and

  • Performed
    Doctors consultations.

  • Disaster
    Recovery lead

  • Trained
    co-workers on New Tele-Commuter program


Education and Training:

             Licensed          FCCJ  Jacksonville,
FL     2006  



References:      Available upon request

  • ID#: 81970
  • Location: Jacksonville, FL , 32256

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