Appointment Setter / Store Manager



Rosemarie Harper



7844 Chase Meadows Drive East



Jacksonville, FL 32256



904-881-5204



Rosemarieharper62@gmail.com



 



 



Objective:      



To
contribute my collective work knowledge and interpersonal capabilities to an
employer who seeks stability and long-term growth for the mutual benefit of the
employer and employee.



 



Skills and Experience:           



 



North
Florida OB-GYN           Appointment Specialist          Jacksonville, FL           8/2012-6/2013




  • Scheduled
    routine patient appointments for 11 Doctors.

  • Verified
    patient’s insurance and referral status.

  • Notify
    of pervious balances and collect.

  • Kept
    charts updated.

  • Cross
    train staff members to all front office positions.

  • Answer
    phones.

  • Call
    and reschedule appointments when necessary.















 



Fresh
Market Front Line Store Manager                   Jacksonville, FL           10/2010-12/2011




  • Managed
    20 to 25 associates in daily responsibilities.

  • Handled
    all customers’ request/complaints and needs.

  • In
    charge of preparing 12 tills a shift and all daily deposits.

  • Preparing
    weekly schedules.

  • Managing
    all transactions with Wells Fargo, drop offs and picks ups through the vault.

  • Making
    sure all sales ads were updated and all items’ were marked and posted per
    corporate.













 



Callahan
Foot and Ankle Clinic Medical Assistant
    Jacksonville, FL           1/2010-9/ 2010




  • Responsible
    for all patients scheduled for the day from charts to labs to x-rays.

  • Assisted
    in 1-3 surgeries a day.

  • Kept
    all instruments ultra laved and all patients room stocked all day.

  • Arranged
    for all cultures and billing to be filed with insurances and collected by the
    proper labs daily.

  • Set
    up surgeries with various hospitals for 6 doctors.

  • Fit
    patients for proper medical instruments for daily recoveries.

  • Filed
    insurance claims, Lab claims daily.

  • Ran
    the satellite off in Atlantic beach on Fridays.

















 



Home
Health Care Provider Care Provider                Jacksonville,
FL           2/2007-6/2009




  • Home-bound
    and hospital care for my elder father needed through the duration of a long
    illness.

  • This
    included regular facilitation of all of his personal and business financial
    affairs, coordination with insurance and Medicare billing.





 



 



 



 



Rosemarie Harper



7844 Chase Meadows Drive East



Jacksonville, FL 32256



904-881-5204



Rosemarieharper62@gmail.com



 



Vistakon          Key
Account Specialist
          Jacksonville,
FL           8/1985-1/2007




  • Responsible
    for maintaining overall organization of distributors and key accounts.

  • Included
    oversight of filing insurance claims, scheduling for new accounts.

  • Management
    for reporting of accurate inventory stock and records.

  • Acted
    as dedicated operations liaison for billing, manufacturing, distribution and
    accounts receivable and shipping.

  • Additionally
    consistent interface with sales management, key accounts management and fields
    sales force.

  • Exceeding
    departmental matrix goals by more than 30%

  • Responsible
    for payroll management.

  • TMS
    (time sheet preparations)

  • Documented
    performance tracking matrix for various sales teams within.

  • Responsible
    for assisting our Eye Care Professionals regarding product presentations and
    consultation.

  • Performed
    Doctors consultations.

  • Disaster
    Recovery lead

  • Trained
    co-workers on New Tele-Commuter program



























 



Education and Training:



Paraoptometic
             Licensed          FCCJ  Jacksonville,
FL     2006  



           



 



References:      Available upon request



  • ID#: 81970
  • Location: Jacksonville, FL , 32256

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