Customer Service Associate

 Fleeta Solomon



 Jacksonville      FL      32217


Last Updated: 12/30/2013



Objective: To be a great asset to your company as a Customer Service Representative.




More than 7 years successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and handling third party vendor calls.


Possess solid computer skills, a team player, acknowledged as "Team Quality Customer Service Professional."




Employment History:


Kelly Services/ING 06/2012-04/17/2013


Customer Service Associate


Assisted Alcatel-Lucent retirees with pension questions, requested pension packages for the retirees to enroll into their retirement benefits. Assisted retirees with health & welfare questions. 


Convergys/NorthgateArinso 09/2004-08/2011


Customer Service Rep II


Answered phone calls for General Electric employees and retirees. Enrolled them into health and welfare benefits. Also assisted them with 401K information. 





High School Diploma: June/1995


References upon request.


Customer Service and Data Processing 


60 WPM, Word , Excel, filing, answering multi phone lines and handling/sending faxes.



  • ID#: 80070
  • Location: Jacksonville, FL , 32217

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