Dental Assistant/Front Desk Assistant

Morgan M. Randolph
6247 Cranberry Lane East,Jacksonville, Florida 32244
(904)771-7127 or (904) 624-2365
morganrandolph22@yahoo.com
 
Objective: Energetic, goal-focused, proactive and
motivated individual seeking a Expanded Functions Dental front and back Assistant position , utilizing my education, hands-on training and growing experience to provide quality customer service to customers as well as support the profitability of the company.
 
Education: Everest University, Jacksonville, Florida
Expanded Function Dental Assistant. 6/2012
Applied Business Management, Associate of ScienceDegree 1/2014
 
Clinical and Academic Skills:
• Impressions
• Tofflemire Placement
• Dental Dam Placement
• Pouring and Trimming Models
• Whitening Tray Fabrication
• Charting digital and paper
• Basic Orthodontics
• Provisional Fabrication
• Traditional and Digital Radiography
• Aseptic and Sterilization Technique
• Composite and Amalgam Restorations
• Coronal Polishing
• Pouring Molds
• Dentrix Software
• Sealants
• Microsoft Excel,word,spreadsheet,outlook express,and PowerPoint
• Zoom in office bleaching procedure
 
Work Experience:
 
Great Expressions Dental Centers Jacksonville,Florida. 10/2012-10/2013
Expanded Functions Dental Assistant (temporary,hygienist assistant and practice administrative assistant)
-Worked in various departments including: Periodontics,General Dentistry , Oral and Maxillofacial Surgery ,Endodontics,Orthodontics, Pedodontics.
-Assisted dental hygienist at various cites with recording perio-probing,and completing child and adult prophy cleanings and fabrication of bleaching trays.
-Instruct patients on postoperative and general oral healthcare.
- Prepare materials for impressions ,restorations ,extractions, adjustments,and fillings .
- Take and process and mount dental x-rays traditional,digital, and panoramic films.
-create and present treatment plans to all patients.
- Make temporary crowns (single and bridge temp.) and seat crowns for patients while making adjustments as needed.
-Scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies
-complete insurance verification, specialty care referrals and forms through (delta,mcna,guardian,Aetna,Cigna,and etc.)
-Obtaining and updating patients' dental records and insurance information.
-Present end of day reports to office manager daily.
-Sale company products,insurance plan and educate patients about care credit opportunities.
 
Family Dentistry Joseph Abid, DDS Jacksonville, Florida 4/2012-5/2012
Dental Assistant Externship (200 hours)
-Assisted physician with dental fillings and extractions
-Performed digital X-rays
-Assisted in sterilization of equipment
-Setup of surgical trays and stocked rooms.
 
N.B. Forrest High School Jacksonville, Florida 11/2009-1/2011l
Clerk (Front Office)
-Performed administration and clerical work in an educational facility, cross-trained in
four department
-Provided both general office and administrative support
-Coordinated department mail deliveries, handled telephone questions, operated fax machines
and ordered office supplies
 
Honey Baked Jacksonville, Florida 10/2007-12/2007
Inbound Customer Service Representative
-Responsible for inbound calling customers within small team
-Provided information in response to inquiries about products and services, and payment options
-Determined charges for services requested, collected deposits and payments, and arranged
for billing with permission from the head supervisor
-Advised customers of current promotions, sales of new services or products
 
Chappell Premier Centers Inc. Jacksonville, Florida 1/2007-6/2007
Toddler Assistant Teacher
-Provided a nurturing and caring environment to toddler’s ages one and two years of age
-Prepared and taught toddlers age appropriate developmental games and actives daily
-Maintained an effective working relationship with students as well as parents
 
Sam’s Club Jacksonville, Florida 01/2007-05/2007
Front End Associate
-Maintained a clean and customer-friendly environment
-Verified appropriate funds in cash drawers at the beginning of shifts
-Handled several different forms of financial transactions
-Performed daily accounting and verification of transactions
 
State Attorney’s Office Jacksonville, Florida 02/2005-06/2005
Intake/File Clerk
-Internship completed through the Chamber Of Commerce
-Imputed and edited inmate information and court dates
-Ensured that all correspondence was properly labeled and filed
-Handled office communications, emails, multi-line telephone, faxes and correspondence
 
CERTIFICATIONS AND AWARDS:
-CPR Certified (AHA)
-First Aid Certified
-OSHA Compliant
-HIPAA Compliant
-Coronal Polishing
-Radiation Safety
-Dental Radiography Certified
 
Morgan M. Randolph
6247 Cranberry Lane East,
Jacksonville, Florida 32244
(904) 771-7127 or (904)624-2365
morganrandolph22@yahoo.com

  • ID#: 77107
  • Location: Jacksonville, FL , 32244

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Front Desk Assistant Manager - Wyndham Palm Ai...
Pompano Beach, FL Wyndham Worldwide
Medical Front Desk Assistant
Brandon, FL Randstad
Assistant Front End Department Manager 027
Naples, FL The Fresh Market
Assistant Front End Department Manager
Bradenton, FL The Fresh Market
Assistant Front End Manager - Part-time/Full-time
Boca Raton, FL The Fresh Market
Assistant Front Office Manager
Saint Petersburg, FL Don Cesar Resort Hotel