Medical Biller

Bruce B. Gasber

8833 Old Kings Rd S Apt 203

Jacksonville FL 32257 

330-309-5086 / 904-379-5479


NextGen RCM                     Overpayments, Billing Representative  Analyze credit balances on patient accounts and take

7/2012 – 9/2013                     appropriate action. Consult eob’s and ensure that payments and adjustments posted

                                                properly, correct if not. On insurance overpays, request offset or refund as per policy. On

                                                Patient overpays, move money to open encounters or refund as indicated. Oversee EDI

                                                billing report, correct any errors, submit claims.


Professional                         Successfully manage live events, often collaborating with outside companies.

Production Manager,          Delegate responsibilities. Purchase services and inventory. Responsible for hiring,

Audio Engineer                   scheduling and budgeting. Resolve any issues. Have travelled the U.S. and Europe.

1978 – Present                       Operate, troubleshoot, maintain and consult on professional audio systems.                       


American Medical               Supervisor, Cash Representative, Billing & Coding Rep, Customer Service Representative

Response                               Manage a team of 15 reps that create and maintain patient accounts. Work

2006 – 3/2012                         with manager to advance team objectives and meet performance goals. Work with reps to resolve issues pertaining to accounts and also their work environment.

                                                As Cash Representative, post payments received to patient accounts accurately,

                                                researching and resolving issues as needed. HIPAA compliant. Experience with

                                                Medicare, Medicaid, commercial insurance. Microsoft Office experienced.


FedEx Custom Critical       Senior Lead Agent (11/97- 6/99; 11/00 - 11/05)

1995 – 2005                            Inside Sales. *Top 3 in revenue and number of orders taken FY 05*. Take customer orders by phone, fax, or e-mail; input into computer system, dispatch truck, monitor run progress, resolve any problems or issues that arise, notify customer of order progress and completion, document all steps.

                                                Contractor Coordinator (6/99-11/00)

                                                Managed a group of independent contractors in a specified geographic area. Promoted company policies and strategies, monitored performance, coached as appropriate, resolved any problems or issues, documented all steps.

Collector (11/95–11/97)

Monitored a selection of customer accounts; made calls, sent correspondence or visited as necessary to facilitate payment on past due invoices; resolved any billing or service issues , strove to maintain a good relationship.


Accomplishments -                 Completed Operations Specialist Program (Management Training)

                                                Assisted in revamping GO Program (Career Advancement)  

                                                Cross-trained in Safety, Recruiting, IT and Human Resources departments

                                                Taught Dispatch class.  Gave Operations & Accounts Receivable presentations

                                                HazMat & Dangerous Goods qualified. Completed Contractor Ride-Along

                                                Hazmat Specialist Team Member


Training Classes                     Performance Management,  FISH Training,  DDI - Working in Teams & Change

Completed                               Management,  ISO 9002 Training,  Myers-Briggs Type Indicator,  Powerful Communication Skills for the Workplace,  Federal Motor Carrier Safety Regulations Management Training, IATA, 49 CFR




Professional References Available Upon Request

  • ID#: 76714
  • Location: Jacksonville, FL , 32257

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