Covewood Drive • Jacksonville, FL 32256
(904) 234-6534 • firstname.lastname@example.org
Associates Degree in Health Services Administration April, 2013
Keiser University Jacksonville, FL.
High School 1993
Mandarin Senior High School Jacksonville, FL.
SUMMARY OF SKILLS
with using windows and internet applications.
knowledge in cabinet ng, PROGRIS medical office software, and quick books.
knowledge in microsoft word and microsoft excel.
Volunteers In Medicine Jacksonville,
- Check in/Check Out
Patients using EclinicalWorks
- Schedule appointments
- Print Physician’s
- Update patient’s
- Look up patients
- Took incoming phone calls
- Prepared Patient’s Chart
for upcoming appointment
- Performed patient reminder
Assistant in Volunteer Office February 2013 to Present
Nemours A Children’s Health
interviews for volunteer applicants and entered volunteers that are inactive
into the volunteer system database.
volunteer documents into the systems database to streamline a paperless
background checks on new volunteers using Certiphi and verified that the
demographics and hours of volunteer services were correct in Volgistics.
information and doctor icd codes to sheets to prepare them to be posted and filed
Customer Service representative January
2006 to June 2011
Kelly Services Jacksonville, FL.
beneficiaries into United Health and AARP part d plans.
information to medicare beneficiaries about their health and drug benefits.
about United Health group part d plans to members and prospects.
Technician August 2004 to December
2005 National PET Scan Jacksonville, FL.
medical records from four P.E.T. scan facilities into an electronic paperless
system (Cabinet NG).
with the patient account department to ensure accurate billing.
arranging payment arrangements by phone or mail for patients who needed
procedure reports and schedules daily and forwarded to ICD-9 coder in order to
obtain diagnosis codes for billing individual insurance companies.
service to patients with billing or insurance questions.
Office Assistant October 2002 to August 2004
administrative support to the personnel recruiter and the personnel representative.
applicants by checking references and scheduled interviews for job
time and payroll.
Representative August 1997 to July 2002
analyzed AT&T broadband internal errors.
customer technical support for three FEDEX shipping systems.
employees who had questions with their health insurance and other benefits.