Receptionist/Office Clerical



Kendra Robinson



7101 Wilson Boulevard #6204



Jacksonville, Florida 32210



904-401-9548



kdrobinson72@yahoo.com



 



 



 



OBJECTIVE










To obtain a support position where my
previous experience can be used to lead, coach, and assist my team.



 



PROFESSIONAL EXPERIENCE










RECEPTIONIST | REGUS GROUP



2012
– 2013 | Jacksonville, FL




  • Greeted and
         directed clients, answered, screened, routed telephone calls, and
         distributed mail

  • Provided general
         housekeeping and maintained stock in the lounge and meeting facilities

  • Supported the
         supervisor with other miscellaneous projects

  • Performed
         copying, faxing, filing and scanning

  • Sorting and
         distribution of mail



 



CODER/DATA ENTRY OPERATOR | SHANDS JACKSONVILLE OB/GYN
CLINIC



2012
– 2012 | Jacksonville, FL




  • Greeted and
         transported patients to the appropriate clinic and assisted with
         emergencies as needed


  • Created new
         patient charts and applied the correct charge codes/modifiers

  • Obtained any
         missing information/signatures and reported any coding issues to
         management



 



REIMBURSEMENT SPECIALIST | McKESSON PROVIDER TECHNOLOGIES



2009
– 2011 | Jacksonville, FL                (formerly
PST Services, Inc.)




  • Created EMR from
         paper and/or imaged emergency department medical charts

  • Applied the
         correct insurance codes and financial classes as needed to ensure proper
         billing

  • Maintained
         above-average production and a superior, 97% average accuracy rate



 



SCHEDULING COORDINATOR | APEX HEALTHCARE



2007
– 2008 | Jacksonville, FL




  • Managed an
         average caseload of 112 patients, maintained records, and contacted
         families as needed

  • Coordinated staff schedules to ensure quality care was provided and that the caseload was satisfied

  • Provided front
         desk coverage and participated in conference meetings



 



STAFFING COORDINATOR | MEDICAL SERVICES COMPANY



2003
– 2007 | Jacksonville, FL




  • Received calls
         and updated patient accounts as needed

  • Acted as a
         liaison; educating the insurance carriers and homecare provider(s), and
         offering new business

  • Followed up with
         correspondence to the adjusters and assisted in training new employees



 



 



EDUCATION



 



William
M. Raines



Diploma-1990

  • ID#: 73000
  • Location: Jacksonville, FL , 32210

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