Construction Management/Project Management/Customer Service/Production
Armon E. Lowery
273 Cool Springs School Rd
Norlina, NC 27563
Cell Phone: 919.325.8771
To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field Service or Engineering Technology; Construction Management; Project Management; Customer Service; Production; Warehousing; Supervision; Telecommunication; Health Care, IT, Administrative and Education.
Having a myriad diversified professional experience in Engineering and Construction; Telecommunications and Information Technology; Administrative and Customer Service; and Inspections, analysis and substitute professor. I believe that my skills and abilities make me a viable candidate for positions comparable to my knowledge and experience.
North Carolina Dept. of Revenue (NCDOR) – Currently Employed
Tax Processing Assistant IV – Duties: Reviews received tax forms for completeness, accuracy, and timeliness: examines each tax form to check for completeness and accuracy of taxpayer information; compares tax form to attached check to verify the dollar amounts match; verifies tax form has been received prior to tax deadline; separates tax forms that missed tax deadline for separate batching; separates tax forms with cash to be sent to cashier's office; identifies mailings with multiple and/or different tax forms paid with one check; copies tax forms with change of address and final returns for taxpayer services. Edits tax forms for entry into the Revenue Processing system for processing.
Friendship Chapel Baptist Church – Wake Forest, NC (Jan. 2009 – Aug. 2012)
Minister of Music & Associate Minister: Oversight and coordinator of the Music Ministry for all services; Supervised Musicians and Choir Directors; assured that singers and musicians were in place for all services. Assisted the senior pastor in teaching and preaching, funerals, weddings etc.
Black & Veatch: Cary/Raleigh, NC. – (Oct. 2006 – June 30, 2009)
Resident Project Manager : Performed Field Investigations and Surveys of New and Existing Water Resources and Services; Plan and Manage projects including budget development, scheduling, and evaluation of technical performance of Contractors and subcontractors. Technical writing and performing environmental impact statements and assessments; Provides project support and coordination of project documents and specifications; Participates in progress meetings, providing input, presentations and reports; Acts as a Project liaison City Public Utilities, Customers, and the Utility Contractor.
Duffield Associates Inc., Wilmington, DE – Sept. 2004 to Sept. 2006
Construction Technician/Inspector: Monitoring & Construction Review (includes): inspection of Construction of Structural buildings; Placement of Asphalt & testing; Inspection and review of concrete pavement construction; testing and sampling Concrete; Field review & inspection of installations, repairs, modifications of Gas, Water, Sewer pipelines for compliance with project documents. Troxler Certified, ACI Training, reviewing projects for compliance with contract documents, drawings and specifications; sampling construction materials, field testing and laboratory testing; writing technical reports.
PNC (Bank) / PFPC Oct 2003 - July 2004
Customer Service Associate: Duties include Customer Service; Providing information and services for Stockholders; interacting with Brokers, Agents, and Beneficiaries. Transfer Agent for such major companies as G.E., PepsiCo, Countrywide, Wyeth Pharmaceuticals, ConEd, etc.
PRR/LINEAR COMMUNICATIONS January 2003 to October 2003
Project Management & Field Representative: Procurement; Materials Management; Supervision; Presentations; Configuration and design; Site Survey's; Customer Service; Voice & Data; Sales and Marketing; light System Programming, Installations and Training.
Work History Continued
University of Pennsylvania Sept. 2001-Sept. 2002
Mail Service Supervisor: Duties Include Supervision of Mail Carriers (in a Union Shop); Assurance of proper distribution of Incoming/outgoing Mail and Intramural mail to all departments, HUP, Clinics, Student Dormitories, and other affiliated agencies on campus and satellite locations. Assured maintenance of postal equipment and secured proper postage accounts with Pitney Bowes. Interacted with Vendors (Outsourced Agencies) and couriers (USPS, UPS, FedEx, etc.).
Teligent Communications 1999-2001
Sales Engineer: Pre and Post Sales Support, Site Surveys, Customer Service, Order Processing, Provisioning. Acted as Liaison between Sales Representatives and Installation (NOC) technicians; coordinated installation and setup/installation of equipment.
Philadelphia Housing Authority 1998-1999
Communications Specialist: Directed and coordinated Adds/Moves/Changes, Ordered New Phone lines, Modem lines, Supervise and Advised Installation of new telephone equipment, Call Center setup; Liaison between Verizon, AT&T, Lucent Technologies, Shared Technologies, Nextel and other communications vendors. Assisted in training and supervising staff in all operations.
United Parcel Service (UPS) 1995-1998
Supervisor: Small Parcel Sort, Shipping, Receiving and Distribution HUB; Supervised up to 60 employees.
Sharon Tanner, Dept. Manager, NC Dept. of Revenue, Raleigh, NC (919) 733-7406
Mike Shafer, Civil Engineer, PE, Black & Veatch, Cary NC (919) 462-7501
Hank Stack, P.E., Duffield Associates, Wilmington DE (302) 239-6634
Saint Augustine’s College, Raleigh NC 2007
Major: Christian Ministries, GPA 3.96 May 2009 – BA Degree
University of Florida, Gainesville, FL. 1980-1994
Major: Journalism and Communications (Radio & TV)
Courses included business, marketing, AND TELECOMMUNICATIONS.
Santa Fe College, Gainesville, FL 1978-1980
Major: Business Minor: English - AA Degree
Courses included business, English (pre-law).
Spanish — conversational (spoken/read)
MS Windows & MAC/Apple platforms; MS Office Suite (Excel, Word, PowerPoint, Access)