Receptionist



Diana Crawford

 

Diana Crawford

8252 Susie Street

Jacksonville, FL 32210

Home 904-253-3518

Work 904-908-2692

EDUCATION:  GED

WORK EXPERIENCE:

Mar. 2012 to present          VYSTAR CREDIT UNION – MORTGAGE SERVICER

Work insurance queue in laserfiche, updating insurance in Miser.                                                                             Work Non- Renew queue in laserfiche, calling members and agents to  get new insurance, sending letters and quotes to force place insurance Work Heloc report and contact member and agent to receive renewal.

                                              Take member calls to help with questions and problems.

                                              All reports are in  Excel.

 

  Aug. 2006  to Mar. 2012        VYSTAR CREDIT UNION- MORTGAGE PROCESSOR

Process loan applications by ordering appraisals, titles and verifying  member information. Disclose 2nds and Helocs and provide great customer service. Work in Word, Excel,  Laserfiche, Report  Retriever,    MVI Doc Capture ,Prime Alliance , More Vision. I perform Coordinator   job when needed.

Mar. 2002 to Aug. 2006   VYSTAR CREDIT UNION – BRANCH MRS

Provide great customer service, open and close accounts, account maintenance, loan applications in Appro and Prime Alliance. Underwrote and disbursed loans before lending services started. Made quality loan decisions and kept delinquent % low.

Feb. 1998 to Feb. 2002   WENDY’S RESTAURANT – MANAGER

                                             Manage and schedule 40 employees. Payroll, inventory, ordering,

                                             daily, weekly and monthly reports. Balancing registers. Maintain

                                             great customer service and food cost.

 

REFERENCES:                     Donna Brooks  594-3054    brooksd@vystarcu.org                                         

     Ken Dellmire     908-2711    dellmirek@vystarcu.org 

 

 

 

8252 Susie
Street



Jacksonville, FL 32210



Home 904-253-3518



Work 904-908-2692



EDUCATION:  GED



WORK EXPERIENCE:



Mar. 2012 to
present          VYSTAR CREDIT UNION –
MORTGAGE SERVICER



Work
insurance queue in laserfiche, updating insurance in Miser.                                                                             Work
Non- Renew queue in laserfiche, calling members and agents to  get new insurance, sending letters and quotes
to force place insurance Work Heloc report and contact member and agent to
receive renewal.



                                              Take member calls to help with questions and
problems.



                                              All reports
are in  Excel.



 



  Aug. 2006 
to Mar. 2012        VYSTAR CREDIT
UNION- MORTGAGE PROCESSOR



Process loan
applications by ordering appraisals, titles and verifying  member information. Disclose 2nds and Helocs
and provide great customer service. Work in Word, Excel,  Laserfiche, Report  Retriever,    MVI Doc Capture ,Prime Alliance , More
Vision. I perform Coordinator   job when
needed.



Mar. 2002 to Aug. 2006   VYSTAR CREDIT UNION – BRANCH MRS



Provide great customer
service, open and close accounts, account maintenance, loan applications in Appro
and Prime Alliance. Underwrote and disbursed loans before lending services
started. Made quality loan decisions and kept delinquent % low.



Feb. 1998 to Feb. 2002   WENDY’S
RESTAURANT – MANAGER



                                          
  Manage and schedule 40
employees. Payroll, inventory, ordering,



                                          
  daily, weekly and monthly
reports. Balancing registers. Maintain



                                          
  great customer service and food
cost.



 



REFERENCES:                     Donna Brooks 
594-3054    brooksd@vystarcu.org                                         



     Ken Dellmire     908-2711   
dellmirek@vystarcu.org 



 



  •  
  • ID#: 70357
  • Location: Jacksonville, FL , 32210

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