Customer Service

Edgar F. Consuegra

7990
Baymeadows Road E - Unit 813

Jacksonville,
Florida 32256

(904)
553-9318

efconsuegra@gmail.com

Summary:
A financial service
specialist with expertise in HMO's, financial retirement plans and property
claims adjusting. Have worked for
Fortune 500 companies in healthcare, telecommunications, and property
insurance.

Experience:

ADT Security Services Mar
2010 – May 2013

Qualifier
Jacksonville, FL

Assisted
potential customers get to the right security professional.

Assisted
Spanish speaking customer get to the right security professional.

Adecco Employment
Services Jun
2009 – Feb 2010

In Bound Customer service representative Jacksonville, FL

Assisted
customer service representatives with Spanish calls and on overflow calls.

Citizens Property
Insurance Corporation Jun
2007 - May 2009

Property Claims Adjuster
Jacksonville, FL

Researched and resolved individual
insurance claims for policy holders.

Processed insurance claim
payments.

Assisted other claims
representatives with Spanish calls

Citizens Property Insurance
Corporation Jun 2002 - May 2007

Claims Assistant, Jacksonville,
FL

Assisted claims adjusters manage
outside adjusting firms and acted as a liaison between the insurance adjusting companies and the policy
holder.

Aetna Healthcare
Jun 1998 - May 2002

HMO Enrollment Specialist,
Jacksonville, FL

Researched and resolved individual
cases to create satisfied long-term customers.

Processed HMO enrollment
applications for major/key accounts.

Assisted customer service
representatives with Spanish calls and on overflow calls.

EDUCATION:

BA, Communications -
University of North Florida, Jacksonville, FL

Paralegal Certification Program

Skills:

Computer - Microsoft Word, Access,
Excel, PowerPoint- Language - Bilingual (Spanish)- Licenses - 620 Insurance Adjuster's License

REFERENCES: Available upon request.

  • ID#: 70121
  • Location: Jacksonville, FL , 32256

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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