Customer service

13704 Victoria Lakes Dr., Jacksonville, FL 32226·630-688-9529·Richnjen05@hotmail.com

Jenny Hubbard

Objective

I am currently looking for a customer service position or administrative position.  I have over 8 yrs. of experience providing excellent customer service to all my customers and/or clients.  I enjoy working as a team or individually.  I’m organized and extremely punctual.  I always take pride in my work do my best. I have clerical experience, multiple phone line, proficient in all Microsoft programs, and type 65wpm.   

Experience

4/2000-4/2003

Blockbuster Video

Glendale Heights, IL

Shift Manager

§  Providing excellent customer service

§  Managing a  crew of 3-5 employees at a time

§  Counting cash registers and making deposits at the bank

 

6/2003-8/2004

Larry Roesch Volkswagen

Elmhurst, IL

Warranty Manager

§  Processing all customer service warranties

§  Customer service calls

§  Working with the service clerks and cashier

 

10/2004-10-2005

Technology Integration Group

San Diego, CA

Purchaser

§  Purchasing products

§  Filing

§  Managing reports

 

12/2005-5/2006

Jackson Hewitt

San Diego, CA

Tax Preparer

§  Processing tax returns

§  3 awards for excellent customer service in 1st year

§  1 award in most tax returns processed in a year

 

 

6/2009-1/2010

Home Movie Depot

Ashland, MO

Slides processor

§  Processing photo slides

§  Assuring that customers were pleased with their product

§  shipping

 

 

 

Education

7/2001-6/2003

College of Dupage

Lombard, IL

 

§  Major in computer programming

 

9/2006                                Allied medical business                          online

 

·         Certification in medical billing and transcription

 

 

References

Ben Capps 573-823-1976

Sharon Callahan 352-438-4155

Dana Begemann 573-356-3357

    
  • ID#: 69953
  • Location: Jacksonville, FL , 32226

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