account maintenance / customer service

Angel Crittenden

8328 Chason Rd E, Jacksonville FL. 32244





·     More than 3 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.

·     Possess solid computer skills.

·     Very organized and dependable energetic work attitude.

·     Active listening skills critical thinking and creative problem solving.

·     Top sales performer and high data entry skills.


Synopsis of Achievements

·     Achieved high sales percentage with consultative, value focused customer service approach.

·     Served as key contributing member to Leadership team. I will go above and beyond basic job expectations.


IQOR Collection  


Customer Service Representative

·     Support sales reps in opening new accounts and upgrading existing service.

·     Quickly and effectively solve customer challenges.

·     Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.

Amazon                                                    2003-2007                                                                       



Client Support

·     Worked as a team member providing product assistance and documentation.

·     Worked under strict deadlines and responded to service request and emergency call-outs.



American Indian OIC Minneapolis MN



Human Resource: Communications & Public Relations



References Furnished Upon Request

  • ID#: 69826
  • Location: Jacksonville, FL , 32244

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