account maintenance / customer service

Angel Crittenden

8328 Chason Rd E, Jacksonville FL. 32244

317-523-8615

Jeremiah.jones@yahoo.com

CUSTOMER SERVICE PROFESSIONAL

 

Profile

·     More than 3 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.

·     Possess solid computer skills.

·     Very organized and dependable energetic work attitude.

·     Active listening skills critical thinking and creative problem solving.

·     Top sales performer and high data entry skills.

 

Synopsis of Achievements

·     Achieved high sales percentage with consultative, value focused customer service approach.

·     Served as key contributing member to Leadership team. I will go above and beyond basic job expectations.

Employment

IQOR Collection  

2008-2013

Customer Service Representative

·     Support sales reps in opening new accounts and upgrading existing service.

·     Quickly and effectively solve customer challenges.

·     Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.

Amazon                                                    2003-2007                                                                       

 

 

Client Support

·     Worked as a team member providing product assistance and documentation.

·     Worked under strict deadlines and responded to service request and emergency call-outs.

 

Education

American Indian OIC Minneapolis MN

2007

 

Human Resource: Communications & Public Relations

 

 

References Furnished Upon Request

    
  • ID#: 69826
  • Location: Jacksonville, FL , 32244

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!