Customer Service




      6316 Anvil Rd.


         Jacksonville, Florida 32277


     (904)437-1679 (C)








Several years experience in Customer
Service, and Management environment with ability to view problems in
a positive manner while staying abreast of the constant revolution
computer technology changes. Highly motivated, and committed to top
quality work. Energetic, hard worker and willing to take on new




  • Self-Starter - Perfectionist

  • Technology Savvy

  • Adaptability

  • Attention to Detail

  • Excellent interpersonal, oral and
    written communication skills

  • Make sound judgment




Andrew Jackson High School Diploma


Florida Community College @
Jacksonville Business Administration (1976-1978)




February 2012 - March 2013


Best Bet Poker Room




Verify currency and compute payable
odds to pay winning wagers.


Exchanged currency for playing chips
and coin monies.


Monitored incoming high call volume,
multi-line phone.


Resolved guest complaints in a timely,
effective manner.


September 2010 - October 2012


G4S Service Solutions Inc.


Security Officer (Unarmed)


Answer telephone inquiries, forward
when necessary.


Monitor central alarm system for fire,
intrusion and duress alarms, respond if needed.


Secure entrances to unauthorized


Write reports of property damages,
theft, vandalism occurred on my watch.


Review surveillance cameras of suspects
of any unusual acts, or conduct unbecoming.


November 1983 - October 2009


United States Postal Service




Schedule staffing


Handle accounting transactions
(Business reply, prepaid postage).


Order equipment and supplies.


Trained employees on new equipment and
procedures as mandated.




Microsoft Works/Word, Data Entry 7,000
kph, Typing 40 wpm



available upon request


  • ID#: 68282
  • Location: Jacksonville, FL , 32277

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