Administrative Assistant

Debbie Printz, CAP
1703 Spring Branch Drive West
Jacksonville, Florida 32221
(904) 612-3069 

Summary of Professional Qualifications

  • Certified Administrative Professional (CAP) with expertise in managing daily operations
    concurrently with multiple projects, and assignments, with the capability to
    meet strict deadlines and work independently or as part of a committee or team
  • Proven ability to coordinate and perform all aspects of corporate administrative and
    executive assistant position duties with minimal supervision: meeting preparation
    to include agendas, minutes, follow up for action items and team communications
    and hospitality; daily office operations, preparation of internal and external
    correspondence, ability to compile and analyze data for report generation and
    effective presentations, calendar and travel management, and time and expense
  • Enthusiastic and motivated to take initiative, to work independently without regard to set
    work schedules, to plan and provide solutions rationally and creatively, with
    the ability to go beyond standard performance expectations to provide
    high-level executive support and project planning from conception to
  • Effective communication and relationship building skills, internally across all levels of
    the organization, and externally with board members, donors, high-level
    stakeholders, vendors, and service providers
  • Superior ability to manage project coordination including preparatory meetings,
    committee/team communications, and keeping all necessary parties informed of
    event/project goals, objectives, timelines, and deadlines
  • Dependable team player with ability to think analytically, use sound judgment and tactful,
    professional strategies, with experience working at the executive level and
    handling highly sensitive and confidential information


  • Advanced proficiency in Microsoft Office—Word, Outlook, and PowerPoint, type 60 words
    per minute
  • Intermediate proficiency in Microsoft Excel and SharePoint
    Entry-level proficiency in Microsoft Visio
  • Practical Fiscal Management abilities—operating budgets, accounts payable/receivable,
    payroll and timekeeping
  • Working knowledge of Human Resources functions and processes
  • Comprehensive knowledge of Social Media sites and their growing impact on corporate
  • Effective project management, planning, and organizational skills

Professional Experience

May 9, 2011—December 31, 2012 Keiser University, Jacksonville Campus

Administrative Assistant to the Campus President

  • Provided high-level
    executive and operations support to campus president, including correspondence
    composition, expense reporting, calendar and travel management, and community
    outreach and event planning
  • Directed multiple
    office operations including accounts payable, human resources functions,
    payroll and timekeeping, purchasing, IT infrastructure, campus outreach
    committee, facilities management, and work-flow coordination
  • Responsible for
    preparation of all management and campus outreach meetings including gathering
    data, compiling reports for agenda items, and recording and distributing
    meeting minutes to management team to ensure accountability for action items
  • Executed human
    resources representative role by arranging candidate interviews, posting job
    ads in the newspaper and online job sites, coordinated and reviewed candidate
    background and credit checks, performed reference checks, completed new hire
    on-boarding through e-verify, coordination of new hire orientations, benefits
    and training, and processed employee evaluations, job status changes,
    terminations and disciplinary documentation
  • Performed all
    timekeeping and payroll reporting requirements for 85 member staff
  • Managed facilities
    including campus expansion, coordination of maintenance and housekeeping,
    coordination with property management, and security.


September 13, 2004-November 8, 2010—Brooks Health Foundation/Brooks Community Health

Event Coordinator and Administrative Assistant

  • Provided high-level administrative support to Executive Director and Manager of
    Volunteer services including management of daily office operations, preparation
    of correspondence, financial reporting and accounting functions, calendar
    management, time and expense reporting, and multiple committees and event
  • Successful coordination and facilitation of a variety of major public events—Brooks Annual
    Golf Classic, Celebrate Independence, Community Education Summits, Support of
    other Non Profit’s Sponsorships and EventsGrantsTeam administrator
  • Facilitated fundraising activities pertaining solicitations, direct mail campaigns,
    employee giving club, database maintenance, and donor/grantor relations
  • Performed accounting related functions for all fundraising activities, event budgets and
    revenue, accounts payable, and support of other nonprofit community events
  • Prepared all pre- and post meeting details and information packets for all Board of
    Directors and Board Committee meetings including recording, documenting, and
    reporting all meeting minutes
  • Effective management of paper and electronic files to maintain full compliance with all
    federal, state, and local filing requirements for solicitation, tax, and audit

April 28, 2004-September 9, 2004—Verizon Directories

Division Assistant

  • Responsible for all set up and opening activities of new Jacksonville Division sales office
  • Managed daily workflows of three-person administrative team
  • Established all new vendor accounts for office equipment and services
  • Effective set up and management of all employee records and office files
  • Provided administrative support to General Manager, four Sales Managers, Marketing
    Manager and 50 sales representatives.
  • Performed all payroll and sales commission related functions
  • Primary local human resources liaison for all employees regarding, on- and off-site
    training, travel, and employee benefits
  • Administered all accounts payables and receivables
  • Primary contact for all IT network infrastructure and telephone system support

July 1, 2002-March 29, 2004—Big
Brothers Big Sisters of Northeast Florida

Administrative Assistant to the Executive Director

  • Composed all correspondence, and maintained Executive Director’s daily schedule,
    calendar, travel arrangements, and expenses
  • Prepared all pre- and post meeting details and information packets for all Board of
    Directors and Board Committee meetings including recording, documenting, and
    reporting all meeting minutes
  • Managementof daily office functions—technology outsourcing, phone system, office
    equipment maintenance, and supply ordering
  • Administered all facets of event planning including annual Bowl for Kids Sake, Holiday
    Celebrations, Tennis and Golf Tournaments, and Inaugural Drawing of Chance
  • Effective management of all records and files to maintain full compliance with all
    federal, state, and local filing requirements for solicitation, tax, insurance,
    and audit regulations

1998-June 2002 —KPMG LLP

Assistant to Director of Marketing and Office
Services Specialist

  • Provided marketing and public relations support to the firm’s entire Florida and
    southeast region
  • Composed agendas and meeting minutes for monthly practice development meetings with
    senior management and firm partners
  • Assisted with all facets of seminar and event planning—CPE Seminars, Alumni Networking
    Events, Excellence in Healthcare Awards, and office social functions
  • Office wide database management for 6,000 record database in FileMaker Pro
  • Reviewed trade publications, business news and journals for relevant industry or client
    information for distribution to senior and executive level management


September 1995-May 1998

Leeward Community College (University of Hawaii), Pearl City Hawaii—earned an Associate
in Science degree in Office Administration & Technology—May 1998—GPA 4.0

Professional Development

Obtained professional designation as a Certified Administrative Professional (CAP) in
December 2012

Member of International Association of Administrative Professionals (IAAP)

Seven Habits of Highly Effective People (Stephen Covey’s Multi-Session, Professional
Training Course)

Completed 24 course hours of Excel training at FSCJ Urban Resource Center

  • ID#: 66235
  • Location: Jacksonville, FL , 32221

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