Consultant
Communicates with potential Borrower, primarily though inbound calls, to obtain information and documentation necessary to qualify the Borrower for access to properties for sale. Demonstrated ability to follow a script, understand and explain the contract for deed product to potential Borrowers. Perform follow up to obtain Borrower commitment.
o Communicate with callers, following a script to ensure compliance with applicable regulations and laws
o Take phone application
o Request and obtain documentation to verify Borrower's identification
o Input information into pre-qualification engine to determine Borrower eligibility to gain access to the property
o If qualified, provide Borrower property access and instructions
o Maintain contact with Borrower to ascertain interest level in acquiring property
o Refer interested Borrower to Licensed Account Manager for full application
o Meet or exceed productivity and compliance goals
o Other duties as assigned
Requirements
o 1
year experience as a call center or sales employee with experience in mortgage, consumer finance or auto finance products
o Possess phone and interaction skills necessary to establish and maintain positive relationship with callers
o Basic business math to calculate income and assets
o Strives to achieve and exceed productivity expectations and standards
o Bilingual in Spanish is highly desirable
o Ability to work effectively and efficiently with automated systems
o Flexible work schedule to include weekends, nights, etcEstimated Salary: $20 to $28 per hour based on qualifications.
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