Apartment Maintenance Supervisor
Company Description What other management companies view as property management is just the beginning for WRH Realty Services, Inc.
Job Description - Maintain a safe environment.
- Protect the investment of the apartment property owner.
The SERVICE MANAGER is also responsible to ensure that all maintenance employees are fully trained in their job duties and WRH policies and procedures prior to them attending formal professional development courses.
DUTIES AND RESPONSIBILITIES Conducts all business in accordance with company policies and procedures, state and federal laws; e.
g.
, OSHA, ADA, Fair Housing laws, etc.
o Performs maintenance tasks personally or delegates to maintenance staff.
Oversees and occasionally inspects work performed by the maintenance team.
Documents inventory used for maintenance tasks.
o Schedules maintenance staff to be available for emergency purposes, 24 hours a day, seven days a week.
o Keeps MSDS sheets current and readily accessible.
Maintains thorough knowledge of pertinent laws, EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.
o Maintains constant awareness of the condition of physical property throughout the community and immediately corrects unsafe conditions; e.
g.
, broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights, etc.
o Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis.
Inspects and maintains all tools in safe condition.
o Performs scheduled maintenance of all equipment based on the manufacturer's recommendation and operating manuals.
Administrative o Orders and maintains maintenance supplies.
o Maintains EPA required Freon log, MSDS log, Pool log, Capital Inventory Log and other logbooks as required by property manager.
o Maintains organization of maintenance shop.
o Coordinates pool maintenance to include cleaning and compliance with HRS standards.
Maintains on-call report and log of service calls.
General o Diagnoses and performs minor or routine maintenance or repair involving the following on a daily basis.
o Electrical and plumbing (including water lines).
o A/C and heating systems.
o Appliances (when applicable).
o Water irrigation systems.
o Stairs, gates, fences, patios, railings.
o Tile, carpet, flooring.
o Roofing, gutters, fasteners.
o Interior/exterior lights.
o Fireplaces, ceiling fans.
o Gas fixtures and appliances (where applicable).
o Boiler, gas and electric.
o Door locks, P.
O.
boxes and locks.
o Security systems (where applicable).
o Diagnoses and performs minor or routine maintenance or repair involving the following on a daily basis o Water intrusion and mold remediation.
o Walls.
o Pool areas, tile, hot tub/spa, pool furniture.
o Schedules make ready assignments with staff and vendors.
o Ensures that all make-ready repairs and services are completed correctly and on schedule.
o Monitors and schedules all maintenance activities.
o Reports all major repairs and requisitions to the Property Manager prior to any expenditure of funds.
o Changes apartment locks and makes replacement keys.
o Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant.
Assists in moving abandoned furniture, appliances, etc.
, to dumpster when necessary.
o Maintains adequate inventory of spare parts and maintenance materials in the maintenance shop to handle most common repairs and situations.
o Ensures that storage areas remain locked when not in use.
o Assists in keeping grounds neat and free of litter.
Rakes, sweeps, shovels as circumstances warrant.
o Performs any additional duties assigned by Property Manager or Regional Director.
QUALIFICATIONS o Must attain a minimum of 70% or greater on the Service Manager Qualification Test.
o Working knowledge of electrical systems, appliances, plumbing, carpentry, plastering, pool systems, drywall repair, painting, and HVAC.
o Ability to operate small hand tools and power tools.
o Ability to use voltmeters, am probes, hand saws, skill saws, Freon recovery machine, Freon gauges, drill motors, saber saws, pressure washer, golf carts, key machine, and pool filtering equipment.
o Bi-lingual preferred Equipment Requirements:
Work Hours:
o Minimum of 40 hours per week.
Weekends as circumstances warrant; on-call on a rotating basis and for emergencies.
Equipment/Machinery/Tools:
o An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:
Hand Tools Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc.
Power Tools Wrenches, grinders, sanders, drills, saws, etc.
Mechanical Equipment Motors, pumps, compressors, blowers, electric and hand power augers, etc.
Measuring Devices Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.
PHYSICAL REQUIREMENTS o Constant need (66% to 100% of the time) to be on feet.
o Have constant need (66% to 100% of the time) to perform the following physical activities:
Bend/Stoop/Squat Perform routine maintenance/repairs, pick up tools and needed equipment Climb Stairs Push or Pull Move equipment, appliances, open and close doors, etc.
Reach Above Shoulder Climb Ladders Grasp/Grip/Turning Finger Dexterity Writing Perform routine maintenance/repairs, stock and remove equipment, parts, etc.
Handle tools and equipment to perform routine maintenance/repairs Lifting/Carrying (supplies, replacement parts, ladders, etc.
):
Over 150 lbs.
Rare need (less than 1% of the time) 75 lbs.
- 150 lbs.
Occasional need (1% to 33% of the time) 25 lbs.
- 75 lbs.
Frequent need (33% to 66% of the time) 1 - 25 lbs.
Constant need (66% to 100% of the time) NOTE:
Lifting and carrying of weights exceeding 50 lbs.
is to be accomplished with assistance from one or more persons.
Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.
VISION REQUIREMENTS HEARING REQUIREMENTS SPEAKING REQUIREMENTS DRIVING/TRAVELING REQUIREMENTS o Frequent need (33% to 66% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors.
Rotation on call status may occasionally require expedient travel to assigned property at moments notice.
Pick up and deliveries to the corporate office.
WORKING ENVIRONMENT o Indoors (66% to 100% of the time).
Frequently outdoors (33% to 66% of the time), all conditions, often for extended periods.
o Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc.
Example:
Apartments during/after make-ready.
REASONING DEVELOPMENT o Immediately reports all unsafe conditions to Community Manager immediately.
ADDITIONAL REQUIREMENTS o Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing) to employees.
o This job description does not constitute an employment contract between the company and any employee.
o The job responsibilities of this position may include cross-training in other functions or positions to ensure satisfactory operation of the department or work area.
WRH offers competitive salary and benefits including medical, dental insurance and a 401(k) plan with a company match.
WRH Realty Services is an Equal Opportunity Employer and a Drug Free Workplace.
Click here to apply.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job Description - Maintain a safe environment.
- Protect the investment of the apartment property owner.
The SERVICE MANAGER is also responsible to ensure that all maintenance employees are fully trained in their job duties and WRH policies and procedures prior to them attending formal professional development courses.
DUTIES AND RESPONSIBILITIES Conducts all business in accordance with company policies and procedures, state and federal laws; e.
g.
, OSHA, ADA, Fair Housing laws, etc.
o Performs maintenance tasks personally or delegates to maintenance staff.
Oversees and occasionally inspects work performed by the maintenance team.
Documents inventory used for maintenance tasks.
o Schedules maintenance staff to be available for emergency purposes, 24 hours a day, seven days a week.
o Keeps MSDS sheets current and readily accessible.
Maintains thorough knowledge of pertinent laws, EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.
o Maintains constant awareness of the condition of physical property throughout the community and immediately corrects unsafe conditions; e.
g.
, broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights, etc.
o Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis.
Inspects and maintains all tools in safe condition.
o Performs scheduled maintenance of all equipment based on the manufacturer's recommendation and operating manuals.
Administrative o Orders and maintains maintenance supplies.
o Maintains EPA required Freon log, MSDS log, Pool log, Capital Inventory Log and other logbooks as required by property manager.
o Maintains organization of maintenance shop.
o Coordinates pool maintenance to include cleaning and compliance with HRS standards.
Maintains on-call report and log of service calls.
General o Diagnoses and performs minor or routine maintenance or repair involving the following on a daily basis.
o Electrical and plumbing (including water lines).
o A/C and heating systems.
o Appliances (when applicable).
o Water irrigation systems.
o Stairs, gates, fences, patios, railings.
o Tile, carpet, flooring.
o Roofing, gutters, fasteners.
o Interior/exterior lights.
o Fireplaces, ceiling fans.
o Gas fixtures and appliances (where applicable).
o Boiler, gas and electric.
o Door locks, P.
O.
boxes and locks.
o Security systems (where applicable).
o Diagnoses and performs minor or routine maintenance or repair involving the following on a daily basis o Water intrusion and mold remediation.
o Walls.
o Pool areas, tile, hot tub/spa, pool furniture.
o Schedules make ready assignments with staff and vendors.
o Ensures that all make-ready repairs and services are completed correctly and on schedule.
o Monitors and schedules all maintenance activities.
o Reports all major repairs and requisitions to the Property Manager prior to any expenditure of funds.
o Changes apartment locks and makes replacement keys.
o Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant.
Assists in moving abandoned furniture, appliances, etc.
, to dumpster when necessary.
o Maintains adequate inventory of spare parts and maintenance materials in the maintenance shop to handle most common repairs and situations.
o Ensures that storage areas remain locked when not in use.
o Assists in keeping grounds neat and free of litter.
Rakes, sweeps, shovels as circumstances warrant.
o Performs any additional duties assigned by Property Manager or Regional Director.
QUALIFICATIONS o Must attain a minimum of 70% or greater on the Service Manager Qualification Test.
o Working knowledge of electrical systems, appliances, plumbing, carpentry, plastering, pool systems, drywall repair, painting, and HVAC.
o Ability to operate small hand tools and power tools.
o Ability to use voltmeters, am probes, hand saws, skill saws, Freon recovery machine, Freon gauges, drill motors, saber saws, pressure washer, golf carts, key machine, and pool filtering equipment.
o Bi-lingual preferred Equipment Requirements:
Work Hours:
o Minimum of 40 hours per week.
Weekends as circumstances warrant; on-call on a rotating basis and for emergencies.
Equipment/Machinery/Tools:
o An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:
Hand Tools Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc.
Power Tools Wrenches, grinders, sanders, drills, saws, etc.
Mechanical Equipment Motors, pumps, compressors, blowers, electric and hand power augers, etc.
Measuring Devices Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.
PHYSICAL REQUIREMENTS o Constant need (66% to 100% of the time) to be on feet.
o Have constant need (66% to 100% of the time) to perform the following physical activities:
Bend/Stoop/Squat Perform routine maintenance/repairs, pick up tools and needed equipment Climb Stairs Push or Pull Move equipment, appliances, open and close doors, etc.
Reach Above Shoulder Climb Ladders Grasp/Grip/Turning Finger Dexterity Writing Perform routine maintenance/repairs, stock and remove equipment, parts, etc.
Handle tools and equipment to perform routine maintenance/repairs Lifting/Carrying (supplies, replacement parts, ladders, etc.
):
Over 150 lbs.
Rare need (less than 1% of the time) 75 lbs.
- 150 lbs.
Occasional need (1% to 33% of the time) 25 lbs.
- 75 lbs.
Frequent need (33% to 66% of the time) 1 - 25 lbs.
Constant need (66% to 100% of the time) NOTE:
Lifting and carrying of weights exceeding 50 lbs.
is to be accomplished with assistance from one or more persons.
Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.
VISION REQUIREMENTS HEARING REQUIREMENTS SPEAKING REQUIREMENTS DRIVING/TRAVELING REQUIREMENTS o Frequent need (33% to 66% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors.
Rotation on call status may occasionally require expedient travel to assigned property at moments notice.
Pick up and deliveries to the corporate office.
WORKING ENVIRONMENT o Indoors (66% to 100% of the time).
Frequently outdoors (33% to 66% of the time), all conditions, often for extended periods.
o Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc.
Example:
Apartments during/after make-ready.
REASONING DEVELOPMENT o Immediately reports all unsafe conditions to Community Manager immediately.
ADDITIONAL REQUIREMENTS o Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing) to employees.
o This job description does not constitute an employment contract between the company and any employee.
o The job responsibilities of this position may include cross-training in other functions or positions to ensure satisfactory operation of the department or work area.
WRH offers competitive salary and benefits including medical, dental insurance and a 401(k) plan with a company match.
WRH Realty Services is an Equal Opportunity Employer and a Drug Free Workplace.
Click here to apply.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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