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Customer Service Representative

3.
6 Jacksonville, FL Jacksonville, FL Full-time Full-time $21 - $55 an hour $21 - $55 an hour 9 days ago 9 days ago 9 days ago Company Overview Lickety Split AC, Plumbing & Electric is a trusted provider of HVAC, plumbing, and electrical services.
Our commitment to exceptional customer service and quality workmanship has made us a leader in the industry, dedicated to ensuring the comfort and safety of our clients.
Summary As a Customer Service Representative at Lickety Split AC, Plumbing & Electric, you will be the first point of contact for our valued customers.
This role is essential in delivering outstanding service and support, ensuring customer satisfaction while contributing to our mission of providing reliable home services.
Responsibilities Respond promptly to customer inquiries via phone and email.
Provide accurate information regarding our services and scheduling.
Assist customers with their service requests and follow up on inquiries.
Maintain detailed records of customer interactions and transactions.
Collaborate with technicians to ensure timely service delivery.
Handle customer complaints with professionalism and empathy.
Process payments and manage cash handling as required.
Support office operations by performing data entry tasks.
Qualifications Proven experience in customer support or a similar role.
Strong communication skills in English, both verbal and written.
Excellent phone etiquette with a friendly demeanor.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Familiarity with data entry and basic computer skills is preferred.
Experience in call center operations is a plus but not mandatory.
Cash handling experience is beneficial but not required.
If you are passionate about delivering exceptional customer service and want to be part of a dynamic team at Lickety Split AC, Plumbing & Electric, we invite you to apply today! Job Type:
Full-time Pay:
$21.
00 - $55.
00 per hour Expected hours:
35 - 45 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift:
10 hour shift 8 hour shift Day shift Evening shift Morning shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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