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Banking Ops Specialist II - Special Processing

EverBank N.
A.
EverBank N.
A.
Jacksonville, FL Jacksonville, FL $20 - $26 an hour $20 - $26 an hour 2 days ago 2 days ago 2 days ago Banking Ops Specialist II The Banking Operations Specialist II job handles the routine day-to-day operations of consumer and commercial banking.
This job performs administrative/transactional banking tasks such as assisting with service transactions, supporting multi-channel inbound referrals, verifying daily proofs and processing payments that sometimes require interpretation or deviation from standard procedures.
Working under moderate supervision, this job supports other banking professionals to ensure that critical tasks are completed on time, and may also be tasked with implementing new ways to streamline processes or improve efficiency within their department.
Key Responsibilities and Duties Answers service and referral calls and responds to customer questions and assists with service transactions.
Verifies that daily proofs and reconciliations are compliant with corporate accounting and control policies.
Validates accuracy of payments, tickets and online entries.
Provides solutions to customer, branch or bank inquiries and escalates issues as necessary.
Considers multiple resources and records when investigating customer inquiries.
Handles more complex transactions and balances general ledger accounts.
Ensures work is properly safeguarded and controlled in accordance with banking policies and procedures.
Educational Requirements High School Preferred Work Experience No Experience Required Physical Requirements Physical Requirements:
Sedentary Work Career Level 2IC Requirements:
Preferred Qualifications Banking back-office operations experience Preferred IRA knowledge and processing Account opening experience This position is Hybrid.
Hybrid work requires working in the office four days per week with one flexible day to work remotely.
Posting end date:
11/25/2024 Req
Benefits:
EverBank is committed to the well-being of its associates.
That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge.
EverBank strives to pay wages competitive with those prevailing in our geographic areas and industry.
EverBank's Total Rewards package includes superior benefits such as, health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.
EverBank prohibits pay discrimination on the basis of any protected characteristic.
EverBank may require a background check as a condition of employment.
Qualified applicants with arrest and/or conviction records will be considered in accordance with applicable federal, state, and local laws and regulations, including, but not limited to, any laws and regulations specifically pertaining to banks and federal contractors.
EverBank seeks priority referrals of protected veterans for jobs at all locations within the state.
Compensation:
$20 - $26 Additional Details :
EverBank, N.
A.
(EverBank) is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide.
As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.
EverBank's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.
VEVRAA Federal Contractor Member FDIC Notice to Job Seekers.
Estimated Salary: $20 to $28 per hour based on qualifications.

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