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Patient Financial Advocate I, BMDA TAP, Baptist MD Anderson

Jacksonville, FL Jacksonville, FL Full-time Full-time 5 days ago 5 days ago 5 days ago Job Summary Up to $1,000 Sign-On Bonus Baptist Medical Center MD Anderson is currently hiring for a Full-Time Days Patient Financial Advocate to join our BMDA TAP Department at our Baptist MD Anderson location here in the Jacksonville, FL area.
Shift Details:
Monday through Friday 8:
30 AM to 5:
00 PM.
In this role the ideal employee will be flexible as they will need to float between Downtown, Baptist Clay, and Baptist South.
You will need to have strong characteristics of empthay and patient care and willing to help the patient no matter what.
As a Patient Financial Advocate, you will be responsible for:
Essential role as a point of contact for patients in one of the following areas of business- Patient Access (hospital & ED patient facing), BMDA, Contact Center, or Single Billing Office (SBO).
The Team is a cross vertical group with a number one priority of serving the financial needs of the patients and families of Baptist Healthcare System.
The ultimate goal of the Team is to integrate patient financial assistance throughout the healthcare system to provide a seamless patient experience.
Educates patients and parties of their financial responsibility and assist with payment options and collection procedures.
They counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate.
They contact insurance carriers and other sources and act as an advocate for the patient.
They collaborate with managers, physicians, and servicing departments regarding any delay of service for scheduled physician visits, diagnostic testing, and procedures which have not been approved prior to the date of service.
They identify eligibility for local, state, and federal programs.
1-2 years Customer Service or Insurance Experience.
This Patient Financial Advocate will be located at Baptist MD Anderson.
If you are interested in this Full-Time Days opportunity, please apply now! StatusFull-Time Shift DetailsDays Education RequiredHigh School Diploma/GED Education PreferredBachelor's Degree License and Certification None Experience 1-2 years Customer Service Experience Required 1-2 years Health Insurance Experience Required 1-2 years Health Care Experience Required.
Estimated Salary: $20 to $28 per hour based on qualifications.

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