Process Improvement Analyst Information Technology (IT) - Jacksonville, FL at Geebo

Process Improvement Analyst


Job Description:
FLSA CLASSIFICATION:
Non-Exempt WORK AUTHORIZATION STATUS:
US Citizen or GC Holder PROJECT Product:
Developing product strategies and document risk/internal controls for our new internal enterprise applications Description:
The Process Improvement Analyst is responsible for the research, analyses, development and improvement of business processes.
This role will utilize analytical knowledge and skills to prepare a variety of studies and forecasts of business conditions and trends, draw relevant conclusions and provide recommendations to the organization.
In addition, this position will lead and/or participate in a variety of projects, initiatives, programs and workgroups.
Essential Functions:
Process Improvement - Identify, develop, recommend, implement and monitor processes, procedures, products, system enhancements and/or program improvements.
Provide education and training on changes, updates, and/or improvements for guidelines, processes and/or procedures to staff and management.
Research and Analyses - Research, analyze and report data used to meet all timeliness measures, ensure compliance, manage inventories and reflect monthly/quarterly/annual activities, measure programs, products, or system efficiencies.
Project/Program Management - Serve as subject matter expert on projects or workgroups for gathering, data analysis, trends and ad hoc reporting.
Lead or participate in cross-functional projects, initiatives and workgroups as assigned.
Provide guidance and assistance to team members.
Reporting and Documentation - Develop, produce, and distribute business documents such as reports, system and process documentation, standard operating procedures (SOPs).
Audit - Perform various audit functions for quality and production.
Can perform risk assessments and create controls documentation.
Job Requirements:
Demonstrated understanding of process improvement concepts and operational work-flows and superior documentation skills.
Strong PC skills including working knowledge and proficiency with the primary Microsoft Office applications and web-based tools.
Demonstrated knowledge and experience working with statistical analysis.
Excellent verbal and written communication skills.
Must possess strong problem solving and decision-making skills.
Intermediate research skills.
Ability to maintain confidentiality and discretion.
REQUIRED EDUCATION/
Experience:
Related Bachelors degree or additional related equivalent work experience 3-5
years of professional experience in process improvement Understanding of control of frameworks and experience in documenting risk/controls Excel experience - creating actions plans and tracking.
Experience specifically geared towards implementing new processes.
Experience implementing improvements that resulted in financial benefits to the company.
Qualifications/Certificates:
Six Sigma Green Belt Preferred Comments for Suppliers:
REQUIRED EDUCATION/
Experience:
Related Bachelors degree or additional related equivalent work experience 3-5
years of professional experience in process improvement Understanding of control of frameworks and experience in documenting risk/controls Excel experience - creating actions plans and tracking.
Experience specifically geared towards implementing new processes.
Experience implementing improvements that resulted in financial benefits to the company.
Qualifications/Certificates:
Six Sigma Green Belt Preferred Recommended Skills Analytical Auditing Business Process Improvement Business Processes Communication Confidentiality Estimated Salary: $20 to $28 per hour based on qualifications.

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