Operations Manager
Job Profile Summary The Operations Manager will plan, direct and monitor operation of the warehouse and delivery system within the division to ensure a competitive service advantage is provided to our customers.
Some of these duties include shipping, receiving, inventory control, and logistics.
This position will also provide supervision and leadership for the division to raise the standard of performance in meeting the financial and strategic goals of our internal and external customers.
Job
Responsibilities:
Plan and coordinate work activities of warehouse functions (directly and through supervisors), including receiving, picking, shipping, delivery, security, and inventory control.
Develop and implement specific objectives and performance measures for each functional area, interpret, understand and act on individual and collective performance and quality data.
Lead selection and hiring of new warehouse and delivery employees and supervisors; evaluate employee performance and develop and implement action plans for improving employees' performance.
Ensure that all warehouse and delivery employees receive proper training and skills development.
Maintain and control the physical condition of the warehouse and delivery equipment, supplies, security, facilities, grounds, etc.
Manage and control warehouse and delivery expenses and capital.
Maintain a culture of safety that follows the organization's Health, Safety and Environmental (HS&E) policies to identify and mitigate environmental risks and risks to oneself and others in the workplace.
Instruct the team in safe working methods and escalate serious issues as appropriate.
Knowledgeable of safe work practices, policies and procedures and performs all duties in a safe manner.
Supports division safety committee with the objective of an accident-free workplace.
Ensures regular safety meetings are conducted; completes and reviews safety incident reports as necessary; recommends changes to assist in maintaining a safe working environment.
Perform other duties as assigned Work Experience A thorough understanding of distribution management (customer service, sales, purchasing, warehouse, credit, information systems, and logistics).
Preferably from a large, national, or decentralized organization.
6
years of successful supervisory/management experience is required.
Ability to motivate and develop direct reports, as well as size up new talent.
Excellent leadership, customer relations, and interpersonal skills are required.
Ability to motivate the team, manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
Qualifications / Knowledge &
Experience:
Excellent verbal, written, people, and diplomacy skills are required.
Strong planning and organization skills are required.
Education:
High school diploma or GED preferredWorking Conditions:
Responsibilities include regularly working in a non-climate controlled warehouse where exposure to cold, heat, damp or humid conditions may occur.
Will work around moving machinery such as forklifts and pallet jacks.
Noise level in the work environment is typically loud.
Exposure to dust, mechanical hazards, moving objects, operating vehicles and shift work is required.
Physical Requirements:
A portion of the incumbent's job responsibilities will require computer keyboard work that involves the continuous use of the fingers, hands, wrists, and sitting for frequent periods of time.
The incumbent is required to talk, see and hear.
Recommended Skills Computer Keyboards Coordinating Customer Relationship Management Customer Service Diplomacy Distribution Management Systems Estimated Salary: $20 to $28 per hour based on qualifications.
Some of these duties include shipping, receiving, inventory control, and logistics.
This position will also provide supervision and leadership for the division to raise the standard of performance in meeting the financial and strategic goals of our internal and external customers.
Job
Responsibilities:
Plan and coordinate work activities of warehouse functions (directly and through supervisors), including receiving, picking, shipping, delivery, security, and inventory control.
Develop and implement specific objectives and performance measures for each functional area, interpret, understand and act on individual and collective performance and quality data.
Lead selection and hiring of new warehouse and delivery employees and supervisors; evaluate employee performance and develop and implement action plans for improving employees' performance.
Ensure that all warehouse and delivery employees receive proper training and skills development.
Maintain and control the physical condition of the warehouse and delivery equipment, supplies, security, facilities, grounds, etc.
Manage and control warehouse and delivery expenses and capital.
Maintain a culture of safety that follows the organization's Health, Safety and Environmental (HS&E) policies to identify and mitigate environmental risks and risks to oneself and others in the workplace.
Instruct the team in safe working methods and escalate serious issues as appropriate.
Knowledgeable of safe work practices, policies and procedures and performs all duties in a safe manner.
Supports division safety committee with the objective of an accident-free workplace.
Ensures regular safety meetings are conducted; completes and reviews safety incident reports as necessary; recommends changes to assist in maintaining a safe working environment.
Perform other duties as assigned Work Experience A thorough understanding of distribution management (customer service, sales, purchasing, warehouse, credit, information systems, and logistics).
Preferably from a large, national, or decentralized organization.
6
years of successful supervisory/management experience is required.
Ability to motivate and develop direct reports, as well as size up new talent.
Excellent leadership, customer relations, and interpersonal skills are required.
Ability to motivate the team, manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
Qualifications / Knowledge &
Experience:
Excellent verbal, written, people, and diplomacy skills are required.
Strong planning and organization skills are required.
Education:
High school diploma or GED preferredWorking Conditions:
Responsibilities include regularly working in a non-climate controlled warehouse where exposure to cold, heat, damp or humid conditions may occur.
Will work around moving machinery such as forklifts and pallet jacks.
Noise level in the work environment is typically loud.
Exposure to dust, mechanical hazards, moving objects, operating vehicles and shift work is required.
Physical Requirements:
A portion of the incumbent's job responsibilities will require computer keyboard work that involves the continuous use of the fingers, hands, wrists, and sitting for frequent periods of time.
The incumbent is required to talk, see and hear.
Recommended Skills Computer Keyboards Coordinating Customer Relationship Management Customer Service Diplomacy Distribution Management Systems Estimated Salary: $20 to $28 per hour based on qualifications.
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