Zenoss Analyst
Company Name:
Technology Professionals
Our client company develops information services and software centered on banking and payments technologies. Headquartered in the southeast, they employ more than 39,000 people and provide payment processing and banking solutions, software, services and outsourcing of the technology. They are a Fortune 500 Company and a member of Standard & Poors 500 Index. In the last ten years they have acquired a number of other related companies putting them in the position of an undisputed leader in their industry.
The company has an immediate need for a Zenoss Analyst in their Jacksonville operations center.
Job Responsibilities
Zenoss (Zenoss Core) is a free and open-source application, server, and network management platform based on the Zope application server. Python Scripting is required. Assignment will serve to support the implementation of new business for a client. This is a contract to direct hire position, with a strong preference for a local candidate, though others will be considered.
JOB
Summary:
Primarily focused in the disciplines of selection, implementation, operation, ongoing support and administration of commercial-off-the-shelf (COTS) and internal systems and system software that make up the underlying operating environment necessary to support critical operational service delivery processes across one or more production data centers. Duties include the customization of specific IT operations management software or creation of custom proprietary solutions specific to the operational management and control of IT infrastructure, application delivery components, and network telecommunications fault, configuration, administration, performance and security functions. Works closely with clients and business partners to understand business and technology requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and comply with the organizations architectural standards.
Responsibilities may also include:
Specialization in the management and support of IT event correlation and analysis software;
Participation in the selection and deployment of technology solutions, infrastructure components, product evaluation and buy vs. build recommendations in support of business needs; and
Technical and leadership support of disaster recovery/business continuity plans.
GENERAL DUTIES AND
Responsibilities:
Provides technical support activities for a production processing environment.
Installs, maintains and supports applications and major IT system components, subsystems.
Analyzes and resolves problems related to failures in application and ancillary software components.
Provides technical assistance to Operations, Systems Support, and Application Support staff.
Creates and maintains complete documentation as it relates to installation and status of supported software and proprietary solutions.
Analyzes business and technical requirements; translate those requirements into product designs.
Develops programming logic for new technology solutions.
Code, test, debug, document, implement, integrate and maintain supporting application components for IT operations management software.
Suggests technical alternatives and improves/streamlines processes and systems.
Completes project assignments and special projects commensurate with job expectations.
Plans, analyzes and forecasts activities to plan projects and tasks.
May provide leadership and/or guidance to other technical professionals.
Communicates system architecture to technical and business audiences.
Writes technical specifications and other forms of documentation.
Educates internal users on software capabilities and use.
Performs other related duties as required.
EDUCATION REQUIREMENTS:
Bachelors degree in Computer Science, Information Technology, Engineering, or the equivalent combination of education, training, or work experience.
GENERAL KNOWLEDGE, SKILLS AND ABILITIES:
Demonstrated knowledge of financial products and services
Demonstrated knowledge of financial services industry
Demonstrated knowledge of mainframe and/or open systems operating systems
May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management, and related infrastructure technologies and practices
Proficiency in business modeling and business requirements definition disciplines
Understanding of software/hardware installation methodologies
Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
Excellent analytical, decision-making, problem-solving, team, and time management skills
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
Willingly shares relevant technical and/or industry knowledge and expertise to other resources
Ability to persuade and influence others on the best approach to take
Flexibility, versatility, dependability
Positive outlook, strong work ethic
Willingly and successfully fulfills the role of teacher, mentor and coachEstimated Salary: $20 to $28 per hour based on qualifications.
Technology Professionals
Our client company develops information services and software centered on banking and payments technologies. Headquartered in the southeast, they employ more than 39,000 people and provide payment processing and banking solutions, software, services and outsourcing of the technology. They are a Fortune 500 Company and a member of Standard & Poors 500 Index. In the last ten years they have acquired a number of other related companies putting them in the position of an undisputed leader in their industry.
The company has an immediate need for a Zenoss Analyst in their Jacksonville operations center.
Job Responsibilities
Zenoss (Zenoss Core) is a free and open-source application, server, and network management platform based on the Zope application server. Python Scripting is required. Assignment will serve to support the implementation of new business for a client. This is a contract to direct hire position, with a strong preference for a local candidate, though others will be considered.
JOB
Summary:
Primarily focused in the disciplines of selection, implementation, operation, ongoing support and administration of commercial-off-the-shelf (COTS) and internal systems and system software that make up the underlying operating environment necessary to support critical operational service delivery processes across one or more production data centers. Duties include the customization of specific IT operations management software or creation of custom proprietary solutions specific to the operational management and control of IT infrastructure, application delivery components, and network telecommunications fault, configuration, administration, performance and security functions. Works closely with clients and business partners to understand business and technology requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and comply with the organizations architectural standards.
Responsibilities may also include:
Specialization in the management and support of IT event correlation and analysis software;
Participation in the selection and deployment of technology solutions, infrastructure components, product evaluation and buy vs. build recommendations in support of business needs; and
Technical and leadership support of disaster recovery/business continuity plans.
GENERAL DUTIES AND
Responsibilities:
Provides technical support activities for a production processing environment.
Installs, maintains and supports applications and major IT system components, subsystems.
Analyzes and resolves problems related to failures in application and ancillary software components.
Provides technical assistance to Operations, Systems Support, and Application Support staff.
Creates and maintains complete documentation as it relates to installation and status of supported software and proprietary solutions.
Analyzes business and technical requirements; translate those requirements into product designs.
Develops programming logic for new technology solutions.
Code, test, debug, document, implement, integrate and maintain supporting application components for IT operations management software.
Suggests technical alternatives and improves/streamlines processes and systems.
Completes project assignments and special projects commensurate with job expectations.
Plans, analyzes and forecasts activities to plan projects and tasks.
May provide leadership and/or guidance to other technical professionals.
Communicates system architecture to technical and business audiences.
Writes technical specifications and other forms of documentation.
Educates internal users on software capabilities and use.
Performs other related duties as required.
EDUCATION REQUIREMENTS:
Bachelors degree in Computer Science, Information Technology, Engineering, or the equivalent combination of education, training, or work experience.
GENERAL KNOWLEDGE, SKILLS AND ABILITIES:
Demonstrated knowledge of financial products and services
Demonstrated knowledge of financial services industry
Demonstrated knowledge of mainframe and/or open systems operating systems
May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management, and related infrastructure technologies and practices
Proficiency in business modeling and business requirements definition disciplines
Understanding of software/hardware installation methodologies
Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
Excellent analytical, decision-making, problem-solving, team, and time management skills
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
Willingly shares relevant technical and/or industry knowledge and expertise to other resources
Ability to persuade and influence others on the best approach to take
Flexibility, versatility, dependability
Positive outlook, strong work ethic
Willingly and successfully fulfills the role of teacher, mentor and coachEstimated Salary: $20 to $28 per hour based on qualifications.
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